Service


Allergies & Special Dietary Requirements

* Nuts

Most of our cakes contains no nuts except for our brownies, which I added almonds, macadamia, peanuts or pecans. If you have a nut allergy, please contact me personally to discuss your requirements.

* Dairy Free

This option of a dairy free cake is also available. Please call to discuss your requirements.

* Alcohol

Our cakes are alcohol free and HALAL. We took special attention in choosing our ingredients to create the best for our customers.

Lead Times

We ask for 3 months notice when ordering wedding cakes, and 1 month for other celebrations, however depending on our schedule, we may be able to accept orders at shorter notice.

Payment Terms

To confirm an order, a non – refundable deposit of 70% for wedding cakes and 50% for other celebration cakes & delicacies are required. The balance to be paid upon collection or delivery on the day itself. We only accept payment via fund bank transfer for deposits and cash payments upon deliveries or collections.

Collection/Delivery

Delivery charges varies depending on locations. For wedding cakes, we will deliver your wedding cake & set up at the venue. Please note that if the cake is collected, the full responsibility for the safety of the cake is with the client and Artistique Cakes will not responsible for any damages to the cake that may occur after it has left our venue.

Stand/Tier Hire

We supply all the stands/tiers for our wedding cakes. A refundable deposit of S$50/RM120 is required until the stand is returned to us.

Cancellation Policy

If you cancel your order for any reason up to fourteen (14) days before the day of your event, the 70% or 50% depsoit is non – refundable. All other monies paid will be refunded by fund transfer within fourteen (14) days. If your order is cancelled less than the fourteen (14) days from the designated date, you shall receive a refund of 25% of the total cost.

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